How to upgrade the Autodesk Network License Manager (LMTOOLS) on Windows




To upgrade the Network License Manager (LMTOOLS) on Windows: 
  • Download the latest version of the Autodesk Network License Manager.
    • For the 2020 Software, version 11.16.2.0 is required.
  • Before uninstalling the current version, Stop the Licensing Service by going into lmtools.exe > Start/Stop/Reread tab > select Force Server Shutdown check box and Stop Server.
  • Uninstall the Autodesk Network License Manager from the Control Panel.
  • Install the Network License Manager through the download. By default, it will install to C:\Autodesk\Network License Manager
    •  It's best practice to install to the default location.
  • In lmtools.exe > Config Services tab check the paths to be sure they are correct. If you changed the installation directory during install, you may need to update the paths.
    • If you are also updating the license file, place the newly generated license file in the installation directory, and repoint the ‘path to the license file’ to the new file.
  • Start the Licensing Service by going into lmtools.exe > Start/Stop/Reread tab. Hit Start Server, once you get the ‘Sever Start Successful’ message, hit ReRead License file button. Once the ReRead is complete, you are done.
  • You can verify the network license manager version is updated, and expected software versions and titles are available on the Server Status tab by clicking ‘Perform Status Enquiry'.
    • In the text that is generated, verify the version by looking for the line, ‘ServerName: license server UP (MASTER) v11.16.2’
    • Scroll down a few more lines, you will also see ‘adskflex: UP v11.16.2’.
    • For the 2020 software versions, these should both be 11.16.2
    • Under ‘Feature Usage Info’, you will see all available software and current usage. They are listed by feature codes, starting first with the full Package feature code, then listing out each individual software and year in the package.

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